When will my order ship?
Orders will be processed & despatched within 48 hours, excluding weekends. You will be sent an email confirming your order, and subsequently to confirm shipping when it is despatched (If you do not receive this email please check your junk mail).
Please note: UK shipping rates apply to certain products only and may not be available for your order depending on products selected.
FREE - Royal Mail UK (NOT Tracked or Insured) 3-5 working days delivery on orders over £30
£2.99 - Royal Mail UK First Class (NOT Tracked or Insured) 2-3 working days
EU & international delivery
FREE - CORREOS standard international 7-10 working days delivery on orders over £50
FREE - CORREOS TRACKED international 7-10 working days delivery on orders over £70
£ 6- CORREOS standard 7-10 working days delivery (non tracked)
£11 - CORREOS TRACKED 7-10 working days delivery
Please note: International Orders may be subject to customs checks which may delay delivery estimates. We recommend choosing tracked delivery option for peace of mind on your order.
Returns & Exchanges
Please click here for our returns and exchange policy
When will pre-orders ship?
Pre-orders are processed on a first come first serve basis. Payment will be processed at the point of purchase. If you purchase multiple items and one is noted as pre-order, all items will be shipped together at the later date. If you would prefer your items to be shipped separately, please order non preorder items in a separate transaction.
There is a mistake in my postal address, what should I do?
All postal addresses are the responsibility of the customer and unfortunately cannot be changed after your order is dispatched. Please ensure your address is correct before purchase. However, if you suspect an error in your address after purchase, please get in touch as soon as possible at firstname.lastname@example.org and we will do our best to rectify any mistakes.